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FAQ

Your questions about Kiosky, our straight answers

The questions people ask us before signing, with short answers. If yours is not here, write to [email protected].

In practice
Poster in an optician's window · 19:10

Do you do coloured contact lenses?

KioskyI do not have that information in the shop's sheets. Leave your email, I will pass your question on and you will get an answer tomorrow.

NotificationUnanswered question: coloured lenses, to add to your sheets

What it changesYou see what is missing from your sheets, and the customer gets a real answer instead of an invention.
01

Kiosky in two sentences

A passer-by scans a QR code on your window, on a poster or in a rental, and asks their question on their phone, out loud or in writing. The assistant answers in their language with your information, and if they want to go further, you have their contact details the next morning.

02

Before you write to us

Try the two demos on the home page, the estate agent window with Léa and the flat in Saint-Malo. Ask them a real customer question. In two minutes you will know whether the tool suits your trade.

FAQ

What people ask us

How does Kiosky work?

Each listing, model or property gets its own QR code. The visitor scans it with their phone and asks their question out loud or in writing. The assistant answers with the information on the matching page, day and night.

Does the assistant speak and listen?

Yes. The customer chooses: they talk to the assistant or write to it, and can switch from one to the other. On a reception or counter tablet, the answer is spoken aloud and shown on screen. In a window, the tablet cannot hear the street: the voice goes through the passer-by's phone, after the QR code. Kiosky does not answer phone calls.

Does the visitor need to install an app?

No. They scan the QR code with their phone camera, and the conversation opens. No app, no account.

Which languages does the assistant answer in?

In the visitor's language: English, French, Spanish, German, Italian, Portuguese and others. Your pages stay in your language, and you receive requests in your language.

What happens if the assistant does not know the answer?

It does not make one up. It answers only with what you have provided. A question outside your pages is passed on to you.

What does the assistant not do?

It takes no payments and books nothing automatically. It does not replace the viewing or your advice: it informs the visitor and collects their request for a viewing, an appointment or a quote, which you then handle.

How do I receive visitor requests?

A visitor who wants to go further leaves their name and phone number or email. You receive these requests each morning. For a property management company, a real emergency comes through straight away.

What do you do with personal data?

No data is sold. The details a visitor leaves are used for one thing only: passing their request on to you. The kiosky.ai website uses no cookies and no tracking tools.

How does set-up work?

You send us your pages, as a link or a file. We prepare the assistant and one QR code per page, in one day. After that, you update your pages from your phone.

Do I have to buy hardware?

No. Kiosky works on the screen you already have, or on a simple poster with the QR code. If you want a visible, protected tablet, we deliver MacLocks and Arkon stands as a pack with the licence. The tablet is not supplied.

How much does Kiosky cost?

The licence costs €1,190 excl. VAT a year per kiosk or window, i.e. €99 a month, paid annually. Packs with a stand range from €1,190 to €1,650 excl. VAT in the first year. Property management companies have a per-property price, on request.

How long is the contract?

One year. The licence is paid annually, with no commitment beyond the year paid for. From the second year, only the licence renews.

How do I cancel?

Just do not renew. The licence ends at the close of the year paid for. If you took a pack, the stand is yours to keep.

Can I have several windows?

Yes. The licence is counted per kiosk or per window. Each window has its licence, and each page its QR code.

What language can I contact you in?

Ludovic answers personally, in English or in French. The demos run on fictional French businesses, and the assistant in them replies in the visitor's language.

Shall we talk?

Leave a message: Ludovic answers personally within one business day.