The iPad kiosk that answers your customers

What you expect from a tablet kiosk in a shop or at reception

You buy a kiosk so a customer can find an answer without waiting for a member of staff. The price of a model, the opening hours, what happens next in a process. The stand matters, but it only holds the screen. What makes the difference is what the screen knows.

Many kiosks end up as photo frames: a slideshow that runs and that nobody looks at after a week. The customer had a precise question, and the kiosk only had pictures.

A useful iPad kiosk is recognised by one thing: the customer leaves with their answer, or leaves you their contact details. The rest, the shape of the stand, the colour of the panel, is there to bring them to that point.

What to check when choosing an iPad kiosk

Ludovic Lévêque, who created Kiosky, has been selling this hardware for years to shops, estate agents and company receptions. He always starts from the same questions.

• The location: on the floor, on a counter, behind a window
• The iPad model: the enclosure is cut for one size, so check yours
• Anti-theft: a locked case as soon as the kiosk is within the public's reach
• Power: a socket nearby, a cable that runs through the stand
• The brand: a panel in your colours explains the kiosk before anyone steps closer

Three MacLocks iPad kiosks, three locations

Behind the window, the backlit MacLocks BrandMe. Its illuminated panel carries your brand and can be seen from the street in the evening, with the iPad held in an anti-theft case. First-year pack: €1,590 excl. VAT.

In a lobby or showroom, the MacLocks PowerMove BrandMe. The iPad is removable and charges when you put it back on the kiosk: your adviser takes it for an appointment, then returns it. First-year pack: €1,650 excl. VAT.

On a counter, the MacLocks Rise. Wireless charging, removable head, and it takes little room next to the till or the front desk. First-year pack: €1,490 excl. VAT.

Each price includes the first-year Kiosky licence.

A touch-screen tablet kiosk? No need to touch

People often imagine a tablet kiosk with buttons on the screen. Kiosky works differently. The iPad shows a QR code, the customer scans it with their phone and asks their question out loud or in writing, in their own words, with no app and no account.

Several people can ask their questions at the same time, each in their own language. Nobody queues in front of the screen, nobody reads over a shoulder. And the kiosk also works behind a window, where nobody can touch it.

What the kiosk answers, and what it passes on

The assistant answers only with the information you provide: listings, product sheets, opening hours, instructions. One QR code per sheet, so the answer is about the item or the property the customer is standing in front of.

What it does not know, it does not invent: the question is passed on to you. If the customer wants a viewing, an appointment or a quote, they leave their name and a phone number or email. You receive the requests every morning. We do the set-up in one day.

What is delivered, and the limits

The stand is also available on its own: Ludovic has been selling it elsewhere for years. On Kiosky it is sold as a pack with the first-year licence, delivered to you and yours to keep. After that, only the licence renews: €1,190 excl. VAT a year per kiosk.

The iPad is not supplied. The kiosk takes no payments and makes no automatic bookings. A customer without a smartphone will not be able to use it, so keep your phone number displayed beside it.